Terms and conditions
The present conditions of sale are concluded on the one hand by the company ReptileBlade with a share capital of 1000 € whose registered office is located in Arras, registered with the Register of Commerce and Companies of Arras under the number 841 345 358 00011 below. hereinafter referred to as "ReptileBlade" and managing the ReptileBlade website, https://www.reptileblade.com/ and, on the other hand, by any natural or legal person wishing to make a purchase via the ReptileBlade website, https://www .reptileblade.com/ hereinafter referred to as "the buyer".
Article 1: object
These conditions of sale aim to define the contractual relationship between ReptileBlade and the buyer and the conditions applicable to any purchase made through the ReptileBlade website, https://www.reptileblade.com/. The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the ReptileBlade site, https://www.reptileblade.com/ is not directly related to his professional activity and is limited to strictly personal and on the other hand have full legal capacity, allowing him to commit under these general conditions of sale.
The ReptileBlade company retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.
Article 2. Products
The products offered are those listed on the ReptileBlade website, https://www.reptileblade.com/ of the ReptileBlade company, within the limits of available stocks. The ReptileBlade company reserves the right to modify the assortment of products at any time. Each product is presented on the website in the form of a description containing its main technical characteristics (image, description, composition, etc.) The photographs are as accurate as possible but do not bind the Seller in any way. The sale of the products presented on the ReptileBlade site https://www.reptileblade.com/ is intended for all buyers residing in countries which fully authorize the entry into their territory of these products.
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Article 3. Rates
The prices appearing on the product sheets of the internet catalog and are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be passed on to the price of the products. The ReptileBlade company reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order. In mainland France, for any order greater than or equal to 100 euros including tax, shipping costs are free; for any order of less than 100 euros including tax, a lump sum contribution to the shipping costs will be invoiced to the buyer in the amount of 5 to 10 euros including tax.
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Article 4. Order and terms of payment
Before any order, the buyer must create an account on the ReptileBlade website https://www.reptileblade.com/. The account creation section is accessible directly from the side menu bar. At each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using this information. The ReptileBlade company offers the buyer to order and pay for his products in several stages, with 3 payment options to choose from:
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- Payment by bank transfer: the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the method of payment of his choice: "Payment by bank transfer". Finally, the last step offers him to check all the information, read and accept these general conditions of sale by ticking the corresponding box, then invites him to validate his order by clicking on the button "Confirm my order". This last click forms the final conclusion of the contract. Upon validation, the buyer receives a purchase order confirming the registration of his order. In order to finalize his payment and trigger the processing of his order, the buyer must contact his bank in order to make the transfer corresponding to the amount of his order to the ReptileBlade bank account, the details of which are communicated to the buyer. Upon receipt of the transfer, the order will be processed and the buyer will be informed by e-mail. The ReptileBlade company will ship the products at the earliest 2 working days after receipt of the transfer corresponding to the order, subject to provisions.
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- Secure payment by Paypal or credit card (via the PAYPAL or STRIPE system): the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), checks the delivery address or fill in a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the method of payment of his choice: "Payment by Paypal". The next step offers him to check all the information, read and accept these general terms and conditions of sale by ticking the corresponding box, then invites him to validate his order by clicking on the "Confirm my order" button. Finally, the buyer is redirected to the secure PAYPAL interface in order to securely inform his Paypal account references or personal credit card. If the payment is accepted, the order is recorded and the contract definitively formed. Payment by Paypal account or credit card is irrevocable.
In case of fraudulent use of it, the buyer may demand the cancellation of the payment by card, the sums paid will then be credited or returned. The responsibility of the holder of a credit card is not engaged if the disputed payment has been proven to have been made fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the cardholder must contest, in writing, the direct debit from his bank, within 70 days following the transaction, or even 120 days if the contract binding him to the latter so provides. The amounts debited are reimbursed by the bank within a maximum period of one month after receipt of the written dispute filed by the bearer. No cost of restitution of the sums can be charged to the holder.
The confirmation of an order entails acceptance of these conditions of sale, the recognition of having perfect knowledge of them and the renunciation of availing oneself of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, the ReptileBlade company will send him by e-mail confirmation of the registration of his order.
If the buyer wishes to contact the ReptileBlade company, he can do so either by post to the following address: ReptileBlade, 2 BIS rue Émile Lenglet appartement 8, 62000 Arras; or by email to the following address:k.piera@hotmail.com, or by telephone at0640164512.
Payment by check is not accepted.
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Article 5. Retention of title
The ReptileBlade company retains full ownership of the products sold until full payment of the price, in principal, costs and taxes included.
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Article 6. Withdrawal
Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for return shipping costs.
This right cannot be applied to purchases where the item(s) is/are personalized.
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Article 7. Delivery
Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by La Poste via COLISSIMO, delivery service with tracking, delivery without signature. Delivery times are only given as an indication; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. The ReptileBlade company will be able to provide the buyer with the tracking number for their package by e-mail. The buyer is delivered to his home by his postman. In the event of the buyer's absence, he will receive a delivery notice from his postman, which allows him to withdraw the products ordered from the nearest post office, for a period indicated by the postal services. The risks associated with transport are the responsibility of the purchaser from the moment the items leave the premises of the ReptileBlade company. The buyer is required to check, in the presence of the La Poste employee or the deliverer, the condition of the packaging of the goods and its contents upon delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.
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Article 8. Warranty
All products supplied by the ReptileBlade company benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned to the ReptileBlade company which will take it back, exchange it or refund it. All complaints, requests for exchange or refund must be made by post to the following address: ReptileBlade, 2 BIS rue Émile Lenglet apartment 8, 62000 Arras, within thirty days of delivery.
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Article 9. Liability
The ReptileBlade company, in the distance selling process, is bound only by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary problems.
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Article 10. Intellectual property
All elements of the ReptileBlade website, https://www.reptileblade.com are and remain the exclusive intellectual property of the ReptileBlade company. No one is authorized to reproduce, exploit, or use for any reason whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.
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Article 11. Personal data
The ReptileBlade company undertakes to preserve the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has a right to access, modify and delete information concerning him. He can make the request at any time by mail to the following address: ReptileBlade, 2 BIS rue Émile Lenglet apartment 8, 62000 Arras.
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Article 12. Settlement of disputes
These distance selling conditions are subject to French law. For all disputes or disputes, the competent Court will be that of Arras.